Compliance & Regulatory

    SOC 2

    SOC 2 is an audit standard that verifies a company's security, availability, and confidentiality controls. Health tech platforms handling sensitive data often need SOC 2 Type II compliance to pass enterprise procurement and investor due diligence.

    Key takeaways

    • Independent audit against defined Trust Services Criteria
    • Type II proves controls worked over a period, not one moment
    • Common gate for enterprise procurement and investor diligence
    • Rewards access reviews, change management, and monitoring
    • Complements HIPAA rather than replacing it

    What SOC 2 means

    SOC 2 is an attestation performed by an independent auditor against a set of Trust Services Criteria, most commonly security, with availability, confidentiality, processing integrity, and privacy added as relevant. Unlike a rigid checklist, it lets you define controls that fit your business and then verifies you actually follow them. The result is a report a customer's security team can review during procurement.

    The distinction that matters most is Type I versus Type II. A Type I report describes whether controls are suitably designed at a single point in time, while a Type II report evaluates whether those controls operated effectively across a period, often several months to a year. Enterprise buyers and investors typically want Type II, because it shows the controls hold up over time rather than on one good day.

    For an engineering team, SOC 2 rewards habits that are good practice anyway: enforced access reviews, change management, monitoring and alerting, vendor oversight, and incident response you can evidence. The heavier lift is often operational discipline and documentation rather than novel technology. Starting these routines early means the audit period captures real history instead of a rushed setup.

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    Where SOC 2 shows up in how we build.

    Frequently asked questions

    Type I attests that your controls are suitably designed at a specific point in time, while Type II attests that they operated effectively across a review period. Type II carries more weight because it demonstrates sustained execution rather than a snapshot. Most enterprise buyers and investors ask for Type II.

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