Challenge
Automating a broken workflow just makes it faster
Agnotic approach
Discovery first — we redesign the workflow before automating it, with clinical ops ownership.
Provider Workflow Automation
Automate paperwork-heavy clinical workflows
Prior auth, referral routing, care gap closure, discharge planning — EHR-integrated automation that reduces administrative burden without bypassing clinical review.
FHIR-TriggeredAudit LoggedNo-Code BuilderEHR Integrated
Trusted by global innovators
What we automate
Real workflow automation, not RPA duct-tape
Most "healthcare automation" tools bolt RPA onto a legacy UI and call it done. That breaks the moment the EHR updates. We build workflow automation at the data and event layer — FHIR R4 trigger events, AI-augmented clinical rules, and clean integrations with the EHR of record.
The result: automations that survive EHR upgrades, that produce audit trails, and that never bypass required clinical review.
What usually goes wrong
Workflow automation risks — and how we handle them
Challenge
RPA breaks on every EHR update
Agnotic approach
Default to FHIR-triggered automation at the data layer; use RPA only as a temporary bridge.
Challenge
Automation bypasses clinical review
Agnotic approach
Every clinically consequential step has a human-in-loop gate with clear override and audit trail.
Challenge
Ops teams can't extend automations without engineering
Agnotic approach
No-code workflow builder with clinical guardrails so ops teams can own incremental changes.
Where it runs
Workflow automation categories we've shipped
Prior authorization
Structured prior auth with payer integration and tracking through the auth lifecycle.
Referral management
Specialty routing with availability, insurance, and clinical fit awareness.
Discharge planning
Checklist automation with patient education and follow-up scheduling.
Care gap closure
EHR-driven care gap identification with outreach automation and clinician review.
Intake & insurance verification
Patient intake form completion and insurance eligibility verification before visit.
Helpdesk & triage
Patient request routing, priority triage, and clinical coverage matching.
Administrative burden is a clinical problem
Clinicians spending hours on paperwork isn't an efficiency issue — it's a quality-of-care issue. Our automation stack tackles it at the workflow layer.
60%
Admin time reduction on prior auth
3×
Faster discharge completion
100%
Audit trail on every automation
Compliance-First Healthcare App Development Services Backed by Global Standards
15-Minute Scoping Call01
HIPAA
Health Insurance Portability and Accountability Act
Protect PHI with privacy-first architecture, encrypted storage and transmission, strict access controls, and traceable audit logs.
02
GDPR
General Data Protection Regulation
Implement lawful consent flows, data minimization, retention controls, and secure processing for sensitive health data.
03
FHIR
Fast Healthcare Interoperability Resources
Enable standardized health data exchange across apps, care teams, and systems through robust FHIR-ready APIs.
04
HL7
Health Level Seven International
Support enterprise-grade interoperability with HL7-based integrations for records, events, and clinical messaging workflows.
05
HITRUST
Health Information Trust Alliance
Align security programs to healthcare-specific control and risk management practices trusted by providers and ecosystem partners.
06
HITECH
Health Information Technology for Economic and Clinical Health Act
Design with breach notification readiness, digital record safeguards, and operational controls that support regulated care programs.
07
SaMD
FDA Software as a Medical Device
Plan software quality, traceability, and documentation pathways for products that may require SaMD review and submission.
08
MDR (EU)
Medical Device Regulation (European Union)
Prepare EU market-ready processes for risk classification, evidence tracking, and lifecycle governance under MDR expectations.
09
SAMHSA
Substance Abuse and Mental Health Services Administration
Apply confidentiality controls and consent-aware sharing models for behavioral and mental health data experiences.
Standards we build against
Workflow automation standards in our SDLC
HIPAAFHIRHL7HITECHHITRUST
Approach decision
RPA bots vs FHIR-triggered automation
The automation approach determines whether your stack survives EHR upgrades and audits. Here's how we think about it.
| Dimension | Screen-scraping / RPA | FHIR-triggered automation |
|---|---|---|
| How it works | Bot clicks through EHR UI | Reacts to FHIR R4 events and writes via API |
| Upgrade resilience | Breaks on UI changes | Stable across UI updates |
| Audit trail | Fragile, often missing | Native audit logs on every API call |
| Compliance posture | Risky — PHI handling often unclear | Clean — PHI handled under BAA and logged |
| Setup speed | Fast first launch | Slower first setup, faster ongoing change |
| Best for | Temporary bridge while platform evolves | Long-term, regulated clinical automation |
We will use RPA as a short-term bridge when it's the only option, but we push toward FHIR-native automation every time it's viable.
Frequently Asked Questions
Epic, Cerner, Athenahealth, Allscripts, eClinicalWorks, and others via FHIR R4 where available and HL7 v2 for legacy systems. We also integrate with specialty behavioural health EHRs that have different consent models.
Talk to a workflow automation expert
Tell us where your clinical ops team loses the most hours. We'll return a workflow redesign and automation plan with clear ROI.
contact@agnotic.com
Partnerships
contact@agnotic.com