How do you handle Black Friday traffic?

Edge rendering, autoscaling, and load testing are first-class concerns. Our deployments routinely handle 50× baseline traffic without incident.

Can we keep our existing OMS or WMS?

Yes. We integrate with Manhattan, Blue Yonder, NetSuite, and most major OMS/WMS systems.

Retail / Omnichannel E-Commerce Engine

Omnichannel E-Commerce Engine

Q: Do we have to rip and replace our existing commerce stack?

No. We routinely run composable layers alongside Shopify, Magento, or SAP Commerce, then migrate workloads incrementally.

We engineer composable, headless commerce platforms that unify inventory, identity, loyalty, and pricing across every channel — so customers experience one brand and operations work from one source of truth.

Talk to a Solution Engineer View Case Studies

45%

Increase in cross-channel purchases

<200ms

Median storefront response time

30%

Lower inventory discrepancies

Trusted by global innovators

Industry Overview

Omnichannel E-Commerce Engine: Engineered End-to-End

True omnichannel isn't a buzzword — it's an architecture. We build unified commerce engines on MACH principles (Microservices, API-first, Cloud-native, Headless) so retailers can move fast without rewriting every two years.

Industry Challenges

What Stops Most Teams From Solving This Today

Common friction points we hear from retail teams scoping this kind of platform.

Channel Silos: Web, mobile, and stores each maintain their own inventory truth, causing oversells and lost trust.
Identity Fragmentation: A customer in three channels looks like three customers — destroying loyalty economics.
Replatforming Lock-In: Monolithic commerce suites force costly rewrites every business cycle.
Slow Personalization: Lack of unified data prevents real-time, cross-channel personalization at the moment it matters.

Our Approach

Our Engineering Approach

We engineer for the operational reality — not the demo.

Composable Architecture

MACH-aligned platform that lets you swap any layer without disrupting the rest.

Unified Inventory & Identity

One source of truth for SKUs, customers, and orders across every channel.

Edge-First Performance

Edge rendering and caching deliver sub-200ms storefronts globally.

Capabilities

Production-grade features the platform ships with from day one.

Headless Storefronts

Web, mobile, kiosk, and PWA storefronts share one commerce API.

Real-Time Inventory

Cross-channel inventory updates within seconds, not nightly batches.

Unified Customer Profile

One identity across web, mobile, store, and loyalty programs.

Distributed Order Management

Smart order routing across DCs, stores, and dropship partners.

Personalization Engine

Real-time recommendations and search ranking across channels.

Loyalty & Promotions

Configurable loyalty, bundles, and promo engine with tiered rules.

Checkout Optimization

Conversion-tuned checkout with multi-payment and BNPL support.

Merchant Tooling

Catalog, pricing, content, and ops tools designed for merchandiser speed.

How It Works

Reference Architecture

How data and decisions flow end-to-end.

Data Foundation

Customer Data Platform plus product, inventory, and order services.

Commerce Services

Cart, checkout, pricing, and promotion microservices behind one API.

Channel Layer

Headless storefronts, in-store apps, and kiosks consume shared APIs.

Order Orchestration

Distributed order management routes across DCs, stores, and dropship.

Insights & Personalization

Real-time analytics and personalization layered across channels.

Engineering Stack

Technology Stack

A pragmatic stack chosen for reliability, speed, and ease of operation.

Frontend

Next.jsReact NativeTailwindVercel Edge

Commerce

commercetoolsShopify HydrogenBigCommerceCustom

Search & Discovery

AlgoliaElasticsearchTypesense

Data

SnowflakeSegmentFivetranPostgreSQL

Payments

StripeAdyenKlarnaAffirm

Infra

KubernetesCloudflareVault

Measured Impact

Quantified outcomes from production deployments.

45%

Cross-channel purchase growth

30%

Lower inventory discrepancy

<200ms

Storefront response p50

2.4×

Conversion uplift on personalized PDPs

Luxury Fashion Brand Unified Commerce Rebuild

A luxury fashion brand was running on a legacy commerce platform that couldn't sync inventory across web, mobile, and 80+ boutiques. We replatformed onto a composable architecture in nine months.

Post-launch, cross-channel purchases grew 45% and inventory discrepancies fell 30% — and the merchandising team now ships content updates in minutes instead of waiting for IT release cycles.

Case Study

Use Cases

Where This Earns Its Keep

Common deployment patterns we see across customers.

Buy Online Pick Up in Store

Smart inventory and fulfillment routing across stores and DCs.

Endless Aisle

In-store associates can sell from any node in the network.

Ship-From-Store

Use store inventory to fulfill online orders profitably.

Loyalty Across Channels

Consistent loyalty earn and burn across every touchpoint.

International Expansion

Multi-currency, multi-language, multi-tax storefront launches.

Marketplace Operations

Multi-vendor marketplaces with vendor onboarding and settlement.

Integrations

Integrates With Your Existing Stack

We connect to the systems your teams already know.

Commerce

Shopifycommercetools

Payments

Stripe

Marketing

Klaviyo

CDP

Segment

ERP

NetSuite

OMS

Manhattan

Compliance-First Development Services Backed by Global Standards

We build secure, scalable products designed for privacy, interoperability, and regulatory readiness from day one across every sector we serve.

General Data Protection Regulation

Implement lawful consent flows, data minimization, and secure processing for global data privacy.

Service Organization Control 2

Verified controls for security, availability, and confidentiality of enterprise data systems.

Information Security Management

Adhering to the international gold standard for managing information security risks.

Payment Card Industry (PCI DSS)

Securing payment transactions and protecting cardholder data with industry-best practices.

Our Edge

Why Global Leaders Choose Us

We combine deep technical expertise with industry-specific knowledge to deliver solutions that aren't just functional, but transformational.

Enterprise-Grade Security

We implement rigorous security protocols and compliance standards (HIPAA, GDPR, SOC2) across all industrial solutions to protect sensitive data.

High-Performance Scaling

Our architectures are built to handle massive data loads and user bases, ensuring seamless performance whether you're serving ten or ten million.

Accelerated Time-to-Market

Leveraging our suite of internal tools and proven frameworks, we reduce development cycles and get your product to market 40% faster.

Embedded AI Integration

Beyond simple wrappers, we build deep-learning integrations and predictive analytics directly into the core of your industry-specific workflows.

Engagement Model

Predictable, structured delivery from kickoff through long-term ownership.

Discovery & Scoping

We map the existing systems, constraints, and stakeholders to scope a focused 8–12 week first delivery.

Architecture & Pilot

A working slice on a representative environment — proving the data flow end-to-end before scaling.

Production Engineering

Hardened services, observability, access controls, and audit logging go live behind your IAM.

Operate & Iterate

We stay on as the embedded engineering team — closing tickets, tuning models, and shipping new value.

Voices of Success

We don't just build products; we forge lasting partnerships. See how we've helped industry leaders transform their vision into technical reality.

"I can clearly see how Agnotic has a unique way of handling end-to-end development. They are always active on quick chat and provide support quickly."

Aaron Phelan

Founder, Benchmark

"Agnotic is the best technical team we evaluated. Their engineering excellence made our work dramatically easier and allowed us to stay focused on what matters most for maternal care outcomes. They took full ownership of the technical execution, and we are always happy to continue working together."

Kim Smith

Founder, My Lauren

"Agnotic combines deep technical expertise with strong domain knowledge. They understand the business context, anticipate challenges, and make collaboration smooth and effective."