How do you handle baseline disputes?

Baselines are computed deterministically from AMI data and stored alongside the dispatched signal. Customers can see their own baseline and earnings in the app — that transparency eliminates most disputes before they happen.

Can the platform support emissions-aware dispatch?

Yes. We can dispatch based on real-time grid emissions intensity, helping customers shift load to cleaner periods.

Do we have to use your customer-facing app, or can we keep ours?

Both options are supported. We ship a polished default app for customers who want it, and an SDK for those who prefer to keep their existing brand experience.

Energy / Demand Response

Demand Response That Runs Itself — and Settles Cleanly

We engineer demand response platforms that automate enrollment, event dispatch, customer communications, and settlement — turning DR from a manual, error-prone program into a reliable grid resource.

Talk to a Solution Engineer View Case Studies

8×

Events per year vs. manual programs

30%

Higher enrollment via frictionless flows

OpenADR 3.0

Native protocol implementation

Trusted by global innovators

Industry Overview

From Annual Programs to Continuous Flexibility

Demand response used to mean a few critical-peak events a year. Today it means continuous flexibility for ancillary services, capacity, and emerging emissions-aware dispatch — all of which require an automation layer that legacy DR systems simply weren't built for.

Industry Challenges

The Limits of Today's DR Operations

Most DR programs are manual, error-prone, and unable to keep up with what the grid actually needs.

Manual Enrollment: Paper or PDF enrollment kills program scale before it starts.
Phone-Tree Dispatch: Operators still make phone calls to dispatch many DR programs in 2026.
Settlement Disputes: Baselines, opt-outs, and meter data discrepancies trigger weeks of back-office work.
Limited Granularity: Programs run on 60-minute and event-day boundaries even though grid signals are 5-minute and continuous.

Our Approach

Automation, Customer-First UX, and Verifiable Settlement

Three things every modern DR program needs — and that we deliver as one platform.

Frictionless Enrollment

Drop-in mobile and web flows with smart device discovery and instant eligibility checks.

Automated Dispatch

OpenADR 3.0 dispatch to devices, gateways, and OEM cloud APIs with confirmation tracking.

Verifiable Settlement

AMI- and submeter-based baselines with full audit trail and customer-visible earnings.

Capabilities

Everything required to operate a modern DR program — from enrollment through settlement.

Self-Service Enrollment

Mobile and web flows with smart device discovery and instant eligibility checks.

OpenADR 3.0 VTN

Standards-compliant VTN that talks to any compliant VEN.

Cloud OEM Integrations

Direct integrations with thermostat, water heater, EV, and battery OEM clouds.

Dispatch Optimization

Optimization layer selects the right resources for the right product based on availability, opt-out risk, and economics.

Customer Comms

Multi-channel notifications, opt-out flows, and earnings transparency.

AMI Settlement

Baseline, performance, and settlement using AMI head-end data — auto-flagging exceptions.

ISO Market Bidding

Bid aggregated capacity into ISO ancillary, capacity, and emergency demand response markets.

Program Designer

Configure new program rules, incentives, and eligibility without engineering changes.

Operator Console

Live program status, event history, customer support, and exception workflows.

How It Works

Reference Architecture

How dispatch travels from grid signal to confirmed device action — and back.

Grid Signal Ingestion

ISO market signals, utility event APIs, and emissions intensity feeds.

Resource Selection

Optimization layer matches available resources to product requirements.

Dispatch

OpenADR VTN, OEM cloud APIs, and direct device dispatch with confirmation tracking.

Customer Comms

Notifications, opt-outs, and override flows.

Performance Measurement

AMI and submeter baselines computed against the dispatched signal.

Settlement & Payments

Customer earnings, ISO settlement, and program reporting in one ledger.

Engineering Stack

Stack

Standards-first, customer-friendly, operator-ready.

Core Services

GoTypeScriptPythonGraphQLgRPC

Protocols

OpenADR 3.0IEEE 2030.5OCPPMatter

Data

TimescaleDBPostgreSQLKafkaS3

Apps

Next.jsReact NativeTailwind

ML & Optimization

PythonPyomoOR-Toolsscikit-learn

Infra

KubernetesCloudflareVaultTerraform

Measured Impact

Outcomes for Program Operators

Customer-validated results from utility and aggregator deployments.

30%

Enrollment uplift

Through self-service enrollment flows.

8×

More events per year

Versus traditional phone-tree dispatch.

$140/kW-yr

ISO ancillary revenue

From aggregated battery and load resources.

Material settlement disputes

Across multiple program years on platform.

Statewide Residential DR Program

A utility wanted to grow its residential DR program from 4,000 enrollees to 60,000 in two years. We built a self-service enrollment flow with smart device discovery and direct OEM cloud integrations.

Enrollment hit 47,000 by month 18, and the program ran 32 events in year one with median load shed of 91% of forecast — settled with zero customer disputes.

Case Study

C&I Aggregator ISO Participation

A C&I demand response aggregator needed to scale ISO ancillary services participation across multiple programs. We built a unified platform replacing three legacy tools.

First-year ISO market revenue grew 62%, and the operations team — once consumed with phone-tree dispatch — now monitors automated events across hundreds of customer sites.

Case Study

Use Cases

Programs We Power

Across utility, aggregator, and ISO program operations.

Residential Smart Thermostat DR

Direct OEM cloud integrations with opt-out tracking and earnings transparency.

Battery and EV VPP Programs

Aggregate distributed storage and EV charging into wholesale market resources.

C&I Capacity Programs

Building automation system integration for HVAC, lighting, and process loads.

Emergency Load Shed

ISO emergency DR programs with sub-10-minute confirmed dispatch.

Bring-Your-Own-Device

Customer-owned thermostats, batteries, and EVs enrolled into utility programs.

Emissions-Aware Dispatch

Dispatch flexibility based on real-time grid emissions intensity for ESG impact.

Integrations

Connected to Devices and Markets

Pre-built integrations to OEM clouds, AMI head-ends, and ISO market interfaces.

Thermostat

ecobeeHoneywell ResideoGoogle Nest

Energy Mgmt

Emporia

Storage

Tesla PowerwallEnphase

AMI

Itron OpenWayLandis+Gyr

ISO

PJM CRACAISO DRSP

Compliance-First Development Services Backed by Global Standards

We build secure, scalable products designed for privacy, interoperability, and regulatory readiness from day one across every sector we serve.

General Data Protection Regulation

Implement lawful consent flows, data minimization, and secure processing for global data privacy.

Service Organization Control 2

Verified controls for security, availability, and confidentiality of enterprise data systems.

Information Security Management

Adhering to the international gold standard for managing information security risks.

Our Edge

Why Global Leaders Choose Us

We combine deep technical expertise with industry-specific knowledge to deliver solutions that aren't just functional, but transformational.

Enterprise-Grade Security

We implement rigorous security protocols and compliance standards (HIPAA, GDPR, SOC2) across all industrial solutions to protect sensitive data.

High-Performance Scaling

Our architectures are built to handle massive data loads and user bases, ensuring seamless performance whether you're serving ten or ten million.

Accelerated Time-to-Market

Leveraging our suite of internal tools and proven frameworks, we reduce development cycles and get your product to market 40% faster.

Embedded AI Integration

Beyond simple wrappers, we build deep-learning integrations and predictive analytics directly into the core of your industry-specific workflows.

Engagement Model

Predictable, structured delivery from kickoff through long-term ownership.

Discovery & Site Audit

We map your existing assets, SCADA systems, OT networks, and data residency constraints to scope a realistic 8–12 week MVP.

Architecture & PoC

We build a working slice on a representative substation, plant, or fleet — proving the data path end-to-end before committing to scale.

Production Engineering

Hardened ingestion, time-series storage, multi-tenant dashboards, and AI models go live behind your IAM and audit controls.

Operate & Improve

We stay on as the embedded engineering team — closing alerts, tuning models, and rolling out new dashboards as your asset base grows.

Voices of Success

We don't just build products; we forge lasting partnerships. See how we've helped industry leaders transform their vision into technical reality.

"I can clearly see how Agnotic has a unique way of handling end-to-end development. They are always active on quick chat and provide support quickly."

Aaron Phelan

Founder, Benchmark

"Agnotic is the best technical team we evaluated. Their engineering excellence made our work dramatically easier and allowed us to stay focused on what matters most for maternal care outcomes. They took full ownership of the technical execution, and we are always happy to continue working together."

Kim Smith

Founder, My Lauren

"Agnotic combines deep technical expertise with strong domain knowledge. They understand the business context, anticipate challenges, and make collaboration smooth and effective."