Challenge
Intergy and Prime Suite differ
Agnotic approach
We identify each practice's platform and normalize both into one model so your app doesn't branch on product.
Greenway Health
Greenway Health Integration Services
Greenway's Intergy and Prime Suite EHRs run across ambulatory and specialty practices. We build real integrations against Greenway's API services and FHIR R4 endpoints — engineered for production, not just familiarity.
Intergy / Prime SuiteAPI ServicesFHIR R4HIPAA-Ready
Trusted by global innovators
What Greenway Health integration involves
Greenway Health provides two primary ambulatory EHR and practice-management platforms: Intergy, its flagship cloud offering, and Prime Suite, the longer-standing product still in wide use. Integrating Greenway means working through its API services and partner program, plus the ONC-certified FHIR R4 endpoints exposed for patient access — covering demographics, scheduling, clinical data, and billing.
The non-trivial part is the two-product reality: Intergy and Prime Suite differ in API surface and FHIR maturity, and access runs through Greenway's partner and marketplace program. We identify which platform each practice runs, map the resources available on it, and design an integration that works across the mix instead of assuming one product everywhere.
Architecture
See how we design Greenway integrations that span Intergy and Prime Suite while keeping data consistent across your platform.
Common failure modes
Greenway integration pitfalls — and how we handle them
Challenge
Access runs through the partner program
Agnotic approach
We start partner onboarding early and design around its access model so it doesn't block the build.
Challenge
FHIR maturity varies by product
Agnotic approach
We assess FHIR coverage per platform and fall back to API services where resources are missing.
Challenge
Billing data must reconcile
Agnotic approach
We build reconciliation and audit reporting so every charge and remittance is traceable.
Greenway APIs & Standards We Work With
We build against the exact Greenway surface — Intergy and Prime Suite APIs plus certified FHIR R4.
Intergy API Services
Greenway's API services for the Intergy platform — demographics, scheduling, clinical data, and practice-management operations.
Prime Suite Access
Integration paths for the Prime Suite platform, where API and FHIR maturity differ from Intergy and require platform-specific handling.
FHIR R4 Endpoints
The ONC (g)(10)-certified FHIR R4 patient-access resources for standardized clinical reads across Greenway products.
Partner Program & Auth
Greenway partner-program access and OAuth2 handling with per-practice scoping so each connected office stays isolated.
Billing & RCM Data
Charge, claim, and remittance data flow aligned to your revenue-cycle workflow with clean reconciliation.
Cross-Product Sync
A sync layer that normalizes Intergy and Prime Suite differences into one consistent model for your application.
Where it runs
Greenway workflows we integrate
Specialty practices
Integrations tuned to specialty ambulatory workflows on Intergy.
RCM automation
Charge capture, claim status, and remittance posting.
Patient engagement
Reminders and portals driven by live scheduling data.
Telehealth
Virtual visits with documentation synced to the record.
Analytics
Operational and clinical dashboards across the product mix.
Multi-practice platforms
Consolidated views across practices on different Greenway products.
Greenway integrations across the product mix
Intergy and Prime Suite differ. We build for both so your integration works across the whole Greenway install base.
2–4 mo
Typical Greenway integration timeline
R4
Certified FHIR version for clinical reads
2
Greenway platforms we normalize
Compliance-First Healthcare App Development Services Backed by Global Standards
15-Minute Scoping Call01
HIPAA
Health Insurance Portability and Accountability Act
Protect PHI with privacy-first architecture, encrypted storage and transmission, strict access controls, and traceable audit logs.
02
GDPR
General Data Protection Regulation
Implement lawful consent flows, data minimization, retention controls, and secure processing for sensitive health data.
03
FHIR
Fast Healthcare Interoperability Resources
Enable standardized health data exchange across apps, care teams, and systems through robust FHIR-ready APIs.
04
HL7
Health Level Seven International
Support enterprise-grade interoperability with HL7-based integrations for records, events, and clinical messaging workflows.
05
HITRUST
Health Information Trust Alliance
Align security programs to healthcare-specific control and risk management practices trusted by providers and ecosystem partners.
06
HITECH
Health Information Technology for Economic and Clinical Health Act
Design with breach notification readiness, digital record safeguards, and operational controls that support regulated care programs.
07
SaMD
FDA Software as a Medical Device
Plan software quality, traceability, and documentation pathways for products that may require SaMD review and submission.
08
MDR (EU)
Medical Device Regulation (European Union)
Prepare EU market-ready processes for risk classification, evidence tracking, and lifecycle governance under MDR expectations.
09
SAMHSA
Substance Abuse and Mental Health Services Administration
Apply confidentiality controls and consent-aware sharing models for behavioral and mental health data experiences.
Standards we build against
Greenway integration standards
FHIRHL7OAuth2HIPAAHITECH
Our Process
How a Greenway build ships
Partner access, per-product mapping, and reconciliation run in parallel so your Greenway integration reaches production predictably.
1.
Discovery & Scope
We identify which practices run Intergy vs Prime Suite and map the resources available on each.
Product-aware
2.
Partner Access & Sandbox
We navigate Greenway's partner program, establish credentials, and validate the API and FHIR surfaces in sandbox.
Access-first
3.
Build & Test
We build the cross-product integration with normalization and reconciliation, validated against sandbox and pilot data.
Normalized model
4.
Go-Live & Monitoring
Phased rollout with health dashboards, failed-message alerts, and reconciliation reporting.
Always monitored
Surface at a glance
Greenway integration surface
How we think about each Greenway surface — method, use, and notes.
| Surface | Method | Typical use | Notes |
|---|---|---|---|
| Intergy API services | API + OAuth2 | Full ambulatory ops | Flagship cloud platform; richer surface. |
| Prime Suite | API / FHIR | Legacy practices | API and FHIR maturity differs from Intergy. |
| FHIR R4 | REST + OAuth2 | Certified clinical reads | ONC (g)(10) scope across products. |
| Billing / RCM | API | Charges, claims, ERA | Reconcile carefully with your ledger. |
Partner-program access and the Intergy-vs-Prime-Suite split usually drive the timeline more than engineering.
Featured case study
Read Case StudyLera Health: compliant women's health platform
Related proof of compliant, integration-heavy delivery across differing data sources: for Lera Health we normalized multiple inputs into one privacy-first record — the same cross-product discipline a Greenway Intergy and Prime Suite integration requires.
Why Partner With Us
15-Minute Scoping CallWhy teams choose Agnotic for Greenway
We handle the two-product reality of Greenway so your integration works across the whole install base.
Compliance-First by Default
HIPAA-ready handling and per-practice isolation designed in from sprint one, on BAA-covered infrastructure.
Cross-Product Fluent
We normalize Intergy and Prime Suite differences so your app sees one consistent data model.
Access Path Handled
We navigate Greenway's partner program so access doesn't sit on the critical path.
Clinical Domain Depth
We've shipped compliant clinical products, so scheduling, clinical, and billing flows land right the first time.
Our relevant experience
Real Greenway integrations, not just familiarity
Frequently Asked Questions
A focused Greenway integration typically runs 2–4 months. The Intergy-vs-Prime-Suite split and partner-program access usually drive the timeline more than engineering. We map the product mix and start access early to keep it off the critical path.
Ready to integrate Greenway Health?
Tell us which Greenway products your practices run. We'll return a realistic plan that spans Intergy and Prime Suite with the partner-access path built in.
contact@agnotic.com
Partnerships
contact@agnotic.com