Consulting firms
Resourcing, utilization, and project margin in one view.
Professional Services Automation
Professional Services Automation Software
Run services delivery on one platform: resource planning and scheduling, time tracking, billing automation, project accounting, and profitability, connected to your CRM and ERP so utilization and margin are always visible.
Resource PlanningTime & BillingProject AccountingCRM/ERP Integration
Trusted by global innovators
What is professional services automation software?
Professional services automation software, or PSA, is the system a consulting, agency or IT services firm uses to staff projects, capture time, bill clients and track project margin in one record. Agnotic Technologies builds PSA software for services firms that have outgrown spreadsheets, connected to the CRM, ERP and payroll systems they already run.
Services firms sell time, and time leaks through under-used people, untracked hours and projects that slip from profit to loss. PSA software adds utilization and capacity planning, automated billing and margin reporting, so the firm bills what it works and staffs what it sells.
What it is
How does PSA software work?
A PSA platform plans and schedules resources, tracks time, automates billing, and manages project accounting and profitability across engagements.
Connected to CRM and ERP, it gives services leaders real-time visibility into utilization, capacity, and margin from sale to delivery to invoice.
What we build into your PSA platform
Each capability connects the sale to delivery to the invoice so utilization and margin stay visible.
Resource Planning & Scheduling
Plan and schedule people against projects and demand.
Time Tracking
Capture billable and non-billable time accurately.
Billing Automation
Automate invoicing from time, expenses, and milestones.
Project Accounting
Account for revenue, cost, and WIP per project.
Utilization Management
Track and improve billable utilization across the team.
Capacity Planning
Plan capacity against the pipeline to staff what you sell.
Project Profitability
See real-time margin and profitability by project and client.
Client & Workflow Management
Manage clients, engagements, and delivery workflows.
CRM, ERP & BI Integration
Integrate CRM and ERP with business-intelligence reporting.
Where it runs
Who needs PSA software?
Consulting, agency, IT services, and other project-based firms that bill time.
Agencies
Time, billing, and profitability across client work.
IT & professional services
Delivery, capacity, and financials connected.
Delivery & PMO leaders
Project health, staffing, and risk visibility.
Finance
Project accounting, WIP, and revenue recognition.
Resource managers
Capacity planning against the sales pipeline.
Why it matters
Bill what you work, staff what you sell
- Lift billable utilization across the team
- Capture every billable hour with time tracking
- Automate billing from time, expense, and milestones
- See real-time project profitability and margin
- Plan capacity against the pipeline
- Connect delivery to CRM, ERP, and finance
Services firms leak margin
Untracked hours, low utilization, and projects drifting over budget quietly erode profit. PSA makes utilization and margin visible in real time.
Real-time
Utilization and project margin
Automated
Time-to-invoice billing
One platform
Sale to delivery to invoice
Domain & connectivity
Which workflows and systems does it cover?
PSATime & BillingProject AccountingUtilizationCapacityCRM / ERP
Facts and sources
Which timekeeping rules shape PSA billing?
Short facts from US federal contracting and wage-hour rules that we design time capture and billing workflows around, each linked to its primary source.
On a US federal time-and-materials or labor-hour contract, the amount billed for labor is the hourly rates in the contract schedule multiplied by the number of direct labor hours performed.
Source: FAR 52.232-7(a)(2), 48 CFR (eCFR)Under the same FAR clause, vouchers may be submitted no more than once every two weeks (a small business may be paid more often), and the contractor substantiates them with evidence of actual payment and records such as individual daily job timekeeping records.
Source: FAR 52.232-7(a)(5), 48 CFR (eCFR)For employees covered by the FLSA minimum wage or overtime provisions, an employer must record the hours worked each workday and the total hours worked each workweek.
Source: 29 CFR 516.2(a)(7) (eCFR)Basic time and earnings cards or sheets that show employees' daily starting and stopping times must be preserved for at least 2 years from the date of last entry.
Source: 29 CFR 516.6(a)(1) (eCFR)
Frequently Asked Questions
Project management tracks tasks; PSA runs the business of delivery (resourcing, time, billing, project accounting, utilization, and profitability) connecting the sale to the invoice. Task management is one part of a PSA, not the whole.
Yes. It automates invoicing from time, expenses, and milestones and accounts for revenue, cost, and WIP per project, so finance and delivery work from the same numbers.
Yes. It tracks billable utilization and lets you plan capacity against the sales pipeline, so you staff what you sell and surface bench or over-allocation early.
Yes. We integrate CRM and ERP with BI reporting so opportunities, delivery, and financials connect end to end, and deploy the platform in the AWS, Google Cloud or Microsoft Azure account you choose. We scope the specific systems during discovery.
Yes. We scope a first release around the delivery gap that costs you most, usually resourcing and time capture or billing automation, and agree that scope before we start. Once utilization and margin data prove out in production, we extend into project accounting, capacity planning, and deeper CRM and ERP flows.
Yes. We build in your engagement types - time and materials, fixed fee, milestone, and retainer - with per-role and per-client rate cards, and account for revenue, cost, and work in progress so finance and delivery reconcile to the same project numbers. We map your recognition rules during discovery.
It depends on how many engagement types and rate cards you bill, which CRM, ERP, payroll and accounting systems the platform must connect to, how many approval steps time and expenses pass through and how much project history moves across. The same factors drive the cost. We set the plan after a scoping call.
AI tools help our engineers draft code and tests, but a person reviews every change, and it passes the same automated tests and security checks as any other code. Which tools may see your code or data is agreed with you at the start.
Ready to run services delivery on one platform?
Tell us about your delivery model, rate cards, and systems. We'll return a plan for a PSA platform with resourcing, time and billing, and project profitability.
contact@agnotic.com
Partnerships
contact@agnotic.com