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    Insurtech / MGA Software

    Software for managing general agents that bind on a carrier's paper

    An MGA's authority is written in a contract, but it is enforced, or not, at the moment of quote and bind. Agnotic Technologies builds MGA software that checks every quote against each carrier's binding authority, routes referrals, produces the bordereaux and keeps the evidence a carrier asks for at audit.

    Authority
    Checked at quote and bind
    Bordereaux
    In each carrier's format
    Audit
    Evidence ready for review

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    Benchmark
    Chibasco
    Fundency
    Lantimer
    Lauren
    Lera
    One Minute
    Pento Pix
    TAP
    Xtrium
    Healthevolve
    Benchmark
    Chibasco
    Fundency
    Lantimer
    Lauren
    Lera
    One Minute
    Pento Pix
    TAP
    Xtrium
    Healthevolve
    Industry Overview

    What is software for managing general agents?

    Software for managing general agents runs the delegated authority an MGA holds on a carrier's paper. Agnotic Technologies builds it for MGAs and the carriers behind them: binding authority limits checked at quote and bind, referral rules per capacity provider, premium and claims bordereaux in each carrier's format, fiduciary account tracking and carrier audit evidence.

    Delegated authority

    Who relies on an MGA's software?

    Three parties depend on the same records, and each needs a different view of them.

    Carriers and capacity providers

    They lend their paper and need proof the MGA stayed inside it.

    • Bordereaux on the agreed schedule and format
    • Referrals and breaches visible as they happen
    • Evidence for the on-site review

    The MGA

    It underwrites, binds and often settles claims for several carriers at once.

    • One workbench across every capacity provider
    • Authority checks that do not slow a clean quote
    • Premium funds and remittances reconciled each month

    Brokers and producers

    They submit risks and expect a fast, consistent answer.

    • Quotes that respect each program's appetite
    • Clear referral status when a risk needs the carrier
    • Documents issued in the carrier's name
    Industry Challenges

    Where do MGA operations break as capacity grows?

    The first carrier is manageable on spreadsheets. The second and third are where the gaps open.

    • Each carrier's authority sits in a PDF, and underwriters check limits and territories from memory.

    • A risk binds on the wrong carrier's paper because two programs overlap and nothing routes between them.

    • Bordereaux are rebuilt by hand every month in a different layout for each carrier, and the totals do not tie to the ledger.

    • Premium collected for carriers sits in the same account as operating cash, and remittances are late.

    • Claims that should go to the carrier, such as a coverage dispute or a claim near the settlement limit, are spotted late.

    • An audit request means weeks of pulling files, because nobody logged which rule allowed which bind.

    Authority check table

    Which binding authority limits does the software enforce, and where?

    Our original element for this page: each limit in a binding authority agreement mapped to the transaction where the software checks it and what it logs for the carrier. The values come from your contracts; the software makes them checkable.

    Binding authority limits against where the software checks them, what it does and what it logs
    What the agreement limitsChecked atWhat the software doesLogged for the carrier
    Lines and classes of businessQuote, bind and endorsementOffers only the classes in the program; others go to referral or declineClass code, program and the rule version applied
    TerritoriesQuote and bindChecks the risk location against the permitted states or regionsLocation, territory rule and result
    Maximum limits of liabilityQuote, bind, endorsement and renewalBlocks limits above authority and routes them to the carrierRequested and permitted limits, referral outcome
    Maximum policy periodBind and renewalRejects terms longer than the agreement allowsPolicy dates and the period rule
    Aggregate annual premium volumeEvery bindTracks written premium against the cap and warns before it is reachedPremium to date and headroom at each bind
    Basis of ratesQuoteRates from the filed or agreed rating plan for that carrierRating plan version and any deviation approved
    Referral triggersQuote and endorsementSends the risk to the carrier's referral queue with the file attachedReferral reason, carrier decision, decision maker and time
    Claims settlement authorityReserve and paymentEscalates claims near the authority amount or in coverage disputeReserve history, escalation and carrier response
    Our Approach

    How do we turn a binding authority agreement into software?

    We build from the contract outwards, so the rules match what each carrier actually signed.

    Model each agreement as data

    Lines, territories, limits, premium caps, referral triggers and effective dates are stored per carrier and per program, with every amendment versioned.

    Route to capacity before rating

    When programs overlap, the software picks the eligible capacity provider first, then rates and checks the risk against that carrier's rules.

    Log the rule, not only the result

    Each check stores which agreement version and rule allowed or stopped it, so an audit answer is a query rather than a file hunt.

    Capabilities

    What do our MGA software development services cover?

    We build the delegated authority layer. Policy record design and in-force conversion are covered on our policy administration system page, and broker CRM and commissions on our insurance agency management system page.

    Authority rules engine

    Each carrier's limits, territories, classes and caps checked at quote, bind, endorsement and renewal.

    Capacity routing

    Risks matched to the right program when several carriers write the same class.

    Referral queue

    Out-of-authority risks sent to the carrier with the file, tracked to a decision and logged.

    Bordereaux builder

    Premium and claims bordereaux generated from transactions in each carrier's layout and schedule, tied to the ledger.

    Fiduciary account ledger

    Premium held for carriers tracked separately from operating funds, by carrier and by policy.

    Remittance statements

    Monthly accounts of all transactions with the amounts due to each carrier and the payment record.

    Claims escalation triggers

    Rules that send a claim file to the carrier when it nears a limit, enters dispute or stays open too long.

    Audit evidence pack

    Binds, referrals, breaches, bordereaux and remittances for any period, exportable for the carrier's reviewers.

    Engineering Stack

    Data standards and tools for delegated authority

    Built so each carrier receives data in the form it can load, without manual reshaping.

    Data standards

    ACORD P&C XML and AL3 where carriers use themCarrier-specific bordereau templatesCSV and spreadsheet outputs with control totals

    Core data

    PostgreSQL for agreements, policies and transactionsDouble-entry ledger for fiduciary fundsDocument storage for agreements and files

    Integration

    Rating engines through their APIsCarrier portals and file transferAccounting and banking feeds

    Platform and security

    SSO and role-based accessAudit logging on every rule and overrideEncryption in transit and at rest
    Measured Impact

    What should an MGA's leadership watch each week?

    Views we build for the MGA and, where agreed, shared with each carrier.

    Headroom
    Premium against each cap

    Written premium to date against each program's aggregate.

    Referred
    Open referrals

    Risks waiting on a carrier decision, by age.

    Due
    Bordereaux and remittances

    Reports and payments due to each carrier this period.

    Escalated
    Claims sent to carriers

    Claims near authority, in dispute or open past the agreed age.

    Use Cases

    Where do MGA software projects usually start?

    First releases we scope, each tied to one carrier relationship.

    01

    Authority checks for one program

    One carrier's binding authority enforced at quote and bind.

    02

    Bordereaux automation

    Premium and claims bordereaux generated from transactions instead of rebuilt by hand.

    03

    Second carrier onboarding

    Capacity routing and a second rule set added without touching the first.

    04

    Trust account ledger

    Premium funds and remittances tracked by carrier and reconciled monthly.

    05

    Managing general agents for startups

    A new MGA's first program on a data model built for more carriers later.

    06

    Audit evidence

    The carrier review pack produced from logged checks for any period.

    Integrations

    Which systems does MGA software connect to?

    The authority layer sits between brokers, rating and each carrier's systems.

    New business

    Broker portal or submission intake

    Premium

    Rating engine

    Policy records

    Policy administration system

    Reserves and payments

    Claims system

    Bordereaux and referrals

    Carrier systems and portals

    Ledger

    Accounting system

    Fiduciary funds

    Bank accounts

    Agreements and files

    Document management
    What we check

    What should be ready before a carrier's on-site review?

    Carriers review an MGA's underwriting and claims operations on a schedule. We build the system so each of these is a report, not a project.

    Underwriting

    • Every bind with the authority rules it passed
    • Referrals with the carrier's decision and decision maker
    • Any override, who approved it and why

    Premium and funds

    • Bordereaux tied to the ledger for each month
    • Fiduciary account balances by carrier
    • Remittances sent against amounts due

    Claims

    • Reserves and payments against settlement authority
    • Claims escalated to the carrier and when
    • Open claims by age

    Agreements

    • Current and past versions of each binding authority agreement
    • Effective dates of every amendment
    • Producers appointed under each program

    Compliance-First Development Services Backed by Global Standards

    We build secure, scalable products designed for privacy, interoperability, and regulatory readiness from day one across every sector we serve.

    GDPR logo

    General Data Protection Regulation

    Implement lawful consent flows, data minimization, and secure processing for global data privacy.

    SOC2 logo

    Service Organization Control 2

    Verified controls for security, availability, and confidentiality of enterprise data systems.

    ISO 27001 logo

    Information Security Management

    Adhering to the international gold standard for managing information security risks.

    Our Edge

    Why Global Leaders Choose Us

    We combine deep technical expertise with industry-specific knowledge to deliver solutions that aren't just functional, but transformational.

    Enterprise-Grade Security

    We implement rigorous security protocols and compliance standards (HIPAA, GDPR, SOC2) across all industrial solutions to protect sensitive data.

    High-Performance Scaling

    Our architectures are built to handle massive data loads and user bases, keeping performance steady whether you're serving ten or ten million.

    Accelerated Time-to-Market

    Using our suite of internal tools and proven frameworks, we cut setup work so your first release reaches users sooner.

    Embedded AI Integration

    Beyond simple wrappers, we build deep-learning integrations and predictive analytics directly into the core of your industry-specific workflows.

    Engagement Model

    How does an MGA software engagement run?

    We start with one carrier's agreement and the bind path. We agree a fixed first release on the scoping call.

    01

    Scoping call

    Programs, carriers, the systems in use and the reports each carrier expects.

    02

    Agreement to rules

    One binding authority agreement written as rules your underwriting lead and the carrier confirm.

    03

    Fixed-scope first release

    Authority checks and referrals live for one program, with every check logged.

    04

    Bordereaux and funds

    Reporting and the fiduciary ledger added on the same transactions.

    05

    More carriers

    New agreements added as data, with routing between overlapping programs.

    Facts and sources

    Which rules shape MGA software?

    Short facts we design around, each linked to its primary source. States adopt NAIC models individually and carriers add their own terms, so your counsel confirms what applies.

    • The NAIC Managing General Agents Act requires the insurer and MGA contract to set underwriting guidelines, including the maximum annual premium volume, the basis of the rates, the types of risks, maximum limits of liability, exclusions, territorial limitations, cancellation provisions and the maximum policy period.

      Source: NAIC Model Law 225, Managing General Agents Act, section 4F(1)
    • Under the same model act, the MGA renders accounts detailing all transactions and remits funds due to the insurer at least monthly, and holds funds collected for the insurer in a fiduciary capacity in an FDIC-insured institution.

      Source: NAIC Model Law 225, sections 4B and 4C
    • Where an MGA may settle claims, the model act has it send the claim file to the insurer when a claim may exceed the company's limit, involves a coverage dispute, may exceed the MGA's settlement authority or has been open for more than six months.

      Source: NAIC Model Law 225, section 4I(2)
    • The model act requires the insurer to conduct an on-site review of the MGA's underwriting and claims processing operations periodically, and at least semi-annually.

      Source: NAIC Model Law 225, section 5C
    • ACORD describes its Property and Casualty XML and AL3 standards as also relevant for delegated authority, and lists delegated authority among its multi-functional standards.

      Source: ACORD, Data Standards

    Voice of success

    We don't just build products; we forge lasting partnerships. See how we've helped industry leaders transform their vision into technical reality.

    Benchmark

    “I can clearly see how Agnotic has a unique way of handling end-to-end development. They are always active on quick chat and provide support quickly.”

    Aaron Phelan

    Aaron Phelan

    Founder, Benchmark

    Latimer

    “Agnotic combines deep technical expertise with strong domain knowledge. They understand the business context, anticipate challenges, and make collaboration smooth and effective.”

    John Pasmore

    John Pasmore

    Founder, Latimer

    My Lauren

    “Agnotic is the best technical team we evaluated. Their engineering excellence made our work dramatically easier and allowed us to stay focused on what matters most for maternal care outcomes. They took full ownership of the technical execution, and we are always happy to continue working together.”

    Kim Smith

    Kim Smith

    Founder, My Lauren

    Related pages

    Related insurance software services

    This page covers delegated authority. These pages cover the insurance systems around it.

    Frequently Asked Questions

    A managing general agent manages all or part of an insurer's business under a written contract, often underwriting and binding policies on the insurer's paper and sometimes settling claims. The NAIC model act defines the term by the activities and volumes involved, so check your state's version with counsel.