01
Endorsement engine replacement
Mid-term changes, including back-dated ones, moved onto a versioned record.
Insurtech / Policy Administration
A policy administration system built for life after bind
Most of a policy's life is change: endorsements, cancellations, reinstatements, renewals and audits. Agnotic Technologies builds policy administration systems that handle each transaction cleanly, notify billing and claims, and move your in-force book off a legacy system without losing a term.
Transactions
Endorse, cancel, renew
Versions
Every term, every date
Conversion
In-force with parallel run
Trusted by global innovators
Industry Overview
What is a policy administration system?
A policy administration system is the system of record for every policy an insurer issues, holding its terms and every change made after bind. Agnotic Technologies builds and replaces these systems around the policy transaction lifecycle, with billing, claims and document generation tied to each transaction and a planned conversion of in-force policies.
Industry Challenges
Where do legacy policy systems break?
The failures we are asked to fix sit in the transactions, not in the screens.
An out-of-sequence endorsement overwrites a later change instead of rolling it forward.
A cancellation updates the policy but billing keeps invoicing, so refunds are worked by hand.
A reinstatement creates a new policy number, and claims can no longer see the coverage history.
Documents are generated from the current version, so a reprinted declarations page shows terms that were not in force on that date.
Renewal offers are built from the original policy and miss the endorsements added mid-term.
Years of in-force policies sit in the legacy system, and nobody trusts a conversion that has never been reconciled.
Transaction table
What does each policy transaction change?
We map every transaction like this before we build. Premium methods such as pro rata or short rate come from your product rules; the system applies whichever you configure.
| Transaction | What changes | Premium effect | Documents generated | Systems notified |
|---|---|---|---|---|
| New business | Creates the policy and its first term version | Full term premium from rating | Declarations, forms and invoice | Billing, agency system, data warehouse |
| Endorsement | Adds a version effective from a date inside the term | Additional or return premium for the rest of the term | Endorsement and revised declarations | Billing, claims, agency system |
| Out-of-sequence endorsement | Inserts a version before later changes and rolls those changes forward | Recalculated for every affected version | Revised documents for each affected version | Billing with a net adjustment, claims |
| Cancellation | Ends coverage on a date, at the insured's request or the insurer's | Return premium by the method your rules set | Cancellation and return premium notices | Billing, claims, agency system, listed lienholders |
| Reinstatement | Restores coverage on the same policy, with or without a lapse | Premium for the reinstated period | Reinstatement notice | Billing, claims, agency system |
| Renewal | Creates the next term from the expiring version and its endorsements | Renewal premium at current rates | Renewal offer or nonrenewal notice | Billing, agency system |
| Premium audit | Replaces estimated exposure with audited exposure at term end | Additional or return premium | Audit statement | Billing, data warehouse |
Our Approach
How do we design the policy record?
Three design rules that keep every transaction reversible and explainable.
Version, never overwrite
Every transaction writes a new dated version and keeps the old ones, so the policy can be shown exactly as it stood on any date.
One event per transaction
Each transaction publishes an event that billing, claims, documents and reporting consume, instead of each system reading policy tables directly.
Rules outside the code
Premium methods, notice rules and document attachment rules are configuration your product team owns and can change under review.
Capabilities
What do we build in a policy administration system?
Our policy administration services cover the policy after bind. Rating engines and state filings are on our property and casualty page, and claims automation has its own solution page.
Transaction engine
New business, endorsement, cancellation, reinstatement, renewal and audit as defined transactions with validation.
Versioned policy record
Every term and version kept with effective dates, so any past state can be rebuilt.
Out-of-sequence handling
Back-dated changes inserted in order, with later versions rolled forward and premium recalculated.
Document and notice generation
Documents produced for the version in force on the date, with delivery logged per recipient.
Billing integration
Invoices, refunds and installment changes driven by transaction events.
Claims coverage lookup
Coverage as of the loss date, not as of today, for every claim.
Agency data exchange
Policy and commission downloads to agency systems in ACORD AL3, and real-time XML where partners support it.
Renewal workbench
Renewal queue, underwriting review and nonrenewal notices driven by your rules.
Engineering Stack
Standards and building blocks for a policy system
Chosen to fit your billing, claims and agency systems.
Standards
ACORD AL3ACORD P&C XMLForm edition management
Core
Event streaming or message queuePostgreSQLDocument generation serviceRules configuration
Integration
Billing system APIsClaims system APIsAgency management system feedsData warehouse
Platform and security
Role-based access and SSOAudit trailsEncryption in transit and at restCloud hosting
Sizing
What sizes a policy administration build?
A policy administration build is sized by the products and states it writes, the transaction types each product needs, whether the rating engine is inside or outside it, the forms and filings to manage, billing and commissions, and the size and condition of the in-force book to convert. Agnotic Technologies reviews each with your product and operations leads first.
| Driver | Question to answer before scoping | What it changes in the build |
|---|---|---|
| Products and states | Which products go live first, and in how many states, each with its own filed rules and forms? | Every product and state pair adds configuration, form editions and test cases for each transaction. |
| Transaction types per product | Does each product need endorsements, out-of-sequence changes, cancellations, reinstatements, renewals and premium audits? | Out-of-sequence endorsements and premium audits add the most versioning logic and recalculation testing. |
| Rating engine in or out | Will the system call your current rating engine, or must rating be built inside it? | An outside engine needs a rating API contract; building rating inside adds rate tables, algorithms and filing checks. |
| Forms and filings | How many form editions are in use, and who tracks which edition applies by state and effective date? | Sets the size of the form library, the document generation templates and the edition rules. |
| Billing and commissions | Is billing a separate system, and do agency or direct bill commissions have to be calculated here? | A separate billing system needs event feeds both ways; built-in billing adds invoices, installments and commission rules. |
| In-force book to convert | How many in-force policies move, how clean is their data, and how many open endorsements and renewals sit in flight? | Conversion is often the largest single item: mapping, reconciliation runs and a parallel period before cutover. |
Measured Impact
What should a policy operations team track?
Measures we put on the operations dashboard.
Back-dated
Out-of-sequence changes
Versions reprocessed because of a back-dated endorsement.
Unbilled
Transactions not billed
Transactions billing has not picked up yet.
Notices
Pending delivery
Notices generated but not yet delivered or confirmed.
Reconciled
Converted policies
Converted policies that match the legacy record.
Use Cases
Where do policy administration projects start?
First releases we scope, each one product in one state, end to end.
02
Cancellation and reinstatement rework
Return premium, notices and billing aligned on one transaction.
03
Document regeneration by version
Reprints that show the terms in force on the requested date.
04
Billing synchronisation
Invoices and refunds driven by policy events instead of nightly jobs.
05
One-product conversion
One book moved off the legacy system with a parallel run.
06
Policy administration for startups
A first policy system for an MGA or startup writing on a carrier's paper.
Integrations
Which systems does a policy administration system feed?
The systems that read policy events and the ones the policy system calls.
Premium
Rating engine
Invoices and refunds
Billing system
Coverage lookup
Claims system
Documents and notices
Document management and print
Distribution
Agency management systems
Collections
Payment gateway
Cessions
Reinsurance administration
Reporting
Data warehouse
What we check
How do we convert in-force policies off a legacy PAS?
Conversion is its own project inside the build. These are the steps we plan and sign off with you.
Inventory
- Every product, state and form edition in force listed
- Open transactions and pending cancellations identified
- A data owner named for each source table
Mapping
- Legacy fields mapped to the new policy model, with gaps written down
- Coverage codes and form editions translated and reviewed
- Billing balances and installment plans mapped
Parallel run
- Endorsements and renewals processed in both systems for an agreed period
- Premium, documents and billing compared transaction by transaction
- Every difference explained or fixed before cutover
Cutover
- Convert at renewal or in one move, decided per book
- A rehearsed rollback plan
- The legacy system kept read-only for lookups and audits
Compliance-First Development Services Backed by Global Standards
We build secure, scalable products designed for privacy, interoperability, and regulatory readiness from day one across every sector we serve.
General Data Protection Regulation
Implement lawful consent flows, data minimization, and secure processing for global data privacy.
Service Organization Control 2
Verified controls for security, availability, and confidentiality of enterprise data systems.
Information Security Management
Adhering to the international gold standard for managing information security risks.
Our Edge
Why Global Leaders Choose Us
We combine deep technical expertise with industry-specific knowledge to deliver solutions that aren't just functional, but transformational.
Enterprise-Grade Security
We implement rigorous security protocols and compliance standards (HIPAA, GDPR, SOC2) across all industrial solutions to protect sensitive data.
High-Performance Scaling
Our architectures are built to handle massive data loads and user bases, keeping performance steady whether you're serving ten or ten million.
Accelerated Time-to-Market
Using our suite of internal tools and proven frameworks, we cut setup work so your first release reaches users sooner.
Embedded AI Integration
Beyond simple wrappers, we build deep-learning integrations and predictive analytics directly into the core of your industry-specific workflows.
Engagement Model
How does a policy administration engagement run?
We start with one product and its full transaction set. We agree a fixed first release on the scoping call.
01
Scoping call
Products, states, the legacy system and the systems around it.
02
Transaction mapping
Every transaction and its effects mapped with product, billing and claims leads.
03
Fixed-scope first release
One product in one state with the full transaction set.
04
Conversion and parallel run
In-force policies moved and compared before cutover.
05
Support
New products and rule changes under agreed change control.
Facts and sources
Which standards and rules shape a policy administration system?
Short facts we design around, each linked to its primary source. States adopt NAIC models individually.
ACORD publishes its Property and Casualty standards in two formats: AL3, a one-way batch method for policy and commission data, and XML, built for real-time business transactions through request and response messages.
Source: ACORD, P&C Data StandardsThe NAIC Insurance Data Security Model Law asks a licensee, based on its risk assessment, to include audit trails designed to detect and respond to cybersecurity events and to reconstruct material financial transactions.
Source: NAIC Model Law 668, Insurance Data Security Model Law, section 4D(2)(i)The same model law asks licensees to adopt secure development practices for in-house applications and procedures for evaluating or testing the security of externally developed applications they use.
Source: NAIC Model Law 668, section 4D(2)(e)Model Law 668 requires a licensee to exercise due diligence in selecting a third-party service provider and to require it to protect the information systems and nonpublic information it can access or holds.
Source: NAIC Model Law 668, section 4F
Voice of success
We don't just build products; we forge lasting partnerships. See how we've helped industry leaders transform their vision into technical reality.
“I can clearly see how Agnotic has a unique way of handling end-to-end development. They are always active on quick chat and provide support quickly.”
Aaron Phelan
Founder, Benchmark
“Agnotic combines deep technical expertise with strong domain knowledge. They understand the business context, anticipate challenges, and make collaboration smooth and effective.”
John Pasmore
Founder, Latimer
“Agnotic is the best technical team we evaluated. Their engineering excellence made our work dramatically easier and allowed us to stay focused on what matters most for maternal care outcomes. They took full ownership of the technical execution, and we are always happy to continue working together.”
Kim Smith
Founder, My Lauren
Related pages
Related insurance software services
This page covers the policy after bind. These pages cover rating, claims and modernization.
Property and casualty insurance software
Rating engines, state filings and bureau updates.
Insurance software for policy and claims
Our overview of insurance platforms and portals.
Claims processing automation
Claim intake to settlement, using coverage from the policy record.
Cloud migration and modernization
Moving legacy systems and data to the cloud.
Insurtech software development
Our wider insurance practice for carriers, MGAs and startups.
MGA software development
Binding authority limits, carrier rating rules and bordereaux for managing general agents.
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Cross-Industry Reach
The Same Engineering Patterns, Across Other Industries
The technical patterns behind this platform translate naturally into adjacent verticals.
Frequently Asked Questions
The rating engine calculates premium. The policy administration system holds the policy itself, applies every change after bind, generates documents and tells billing and claims what changed. The two talk on every transaction.
The back-dated change is inserted at its effective date, every later version is rolled forward and re-rated, and billing receives one net adjustment. Each affected version keeps its own documents.
Yes. Many books convert at renewal, after a parallel run that compares premium, documents and billing transaction by transaction. The legacy system stays read-only for lookups until it can be retired.
The six drivers in the sizing table on this page set it, and in-force conversion is often the largest. We look at your in-force data before estimating, rather than using a policy administration system calculator.
No. Your compliance and product teams set them by state and product. The system stores them as rules with effective dates and applies them to every cancellation.
Yes. A startup or MGA usually starts with one product on a carrier's paper, so the first release covers issuance, endorsements, cancellations, renewals and the bordereaux the carrier asks for.
Industries