Quiet care facility corridor with a wooden handrail along the wall, a medication cart and a chair by a window at the far end
    Healthcare / Wander Management

    Wander management and infant security software built around your alarms

    A tag near an exit door means nothing until the right person gets the alert, the door does what the life safety plan allows and the event is on record. Agnotic Technologies builds the software layer of resident wander management and infant security systems, on the tags, readers and door hardware you have chosen.

    Enroll
    Tags tied to the ADT feed
    Route
    Alerts to people, with escalation
    Record
    Tests and incidents kept for review

    Trusted by global innovators

    Benchmark
    Chibasco
    Fundency
    Lantimer
    Lauren
    Lera
    One Minute
    Pento Pix
    TAP
    Xtrium
    Healthevolve
    Benchmark
    Chibasco
    Fundency
    Lantimer
    Lauren
    Lera
    One Minute
    Pento Pix
    TAP
    Xtrium
    Healthevolve
    Benchmark
    Chibasco
    Fundency
    Lantimer
    Lauren
    Lera
    One Minute
    Pento Pix
    TAP
    Xtrium
    Healthevolve
    Benchmark
    Chibasco
    Fundency
    Lantimer
    Lauren
    Lera
    One Minute
    Pento Pix
    TAP
    Xtrium
    Healthevolve
    Industry Overview

    What is a wander management system?

    A wander management system is the software that links resident or newborn tags, exit door controllers and staff devices, so an elopement or infant abduction attempt raises the right alarm. Agnotic Technologies builds that software layer: enrollment from the ADT feed, alarm routing and escalation, door actions within the life safety plan, and test and incident records.

    Settings

    Which care settings need wander or infant security software?

    The hardware is similar across settings. The people at risk, the alarm rules and the records are not.

    Memory care and nursing facilities

    Residents at risk of leaving a unit unsafely.

    • Risk flag from the resident's care plan
    • Tag assigned at admission and checked each shift
    • Exit rules set per unit and door

    Maternity, nursery and NICU

    Infant security from birth to discharge.

    • Newborn enrolled from the birth registration
    • Band tamper or tag removal raises an alarm
    • Tag released only through an authorized discharge step

    Pediatric and behavioral health units

    Patients who must not leave without an escort.

    • Escort bypass with a staff badge
    • Elevator rules for the unit
    • Alerts to the patient's assigned staff

    Assisted living and senior living operators

    Several communities with different rules.

    • Rules per community and state licence
    • One alarm and test history across sites
    • Family contact steps the community defines
    Industry Challenges

    Why do wander and infant security alarms fail in practice?

    Most failures we see are in the software and the process around the hardware, not in the tags.

    • Tags are enrolled by hand at the nurses' station, so a newly admitted resident or a newborn goes unprotected until someone remembers.

    • Every alarm sounds at the same panel, so staff learn to silence it, and the one real event gets the same response as a door held for a delivery.

    • Escort bypass codes are shared on sticky notes, and the log cannot show who walked a resident through the door.

    • Discharged residents keep active tags, and newborns moving between units trigger alarms at the right door for the wrong reason.

    • Monthly door and tag tests are written on paper, so the facility cannot show which doors were tested and what happened.

    • Low tag batteries and readers that stop reporting are found only when an alarm does not sound.

    Our Approach

    How do we build the software around your hardware?

    Agnotic builds software only. These three decisions shape every wander management build.

    Enrollment comes from the record

    Admit, birth, transfer and discharge events from the ADT feed create, move and release tag assignments. Manual enrollment stays possible, with a reason recorded.

    Alarms go to a person, not a panel

    Alerts route by unit, event type and staff assignment to phones, badges or nurse call, with acknowledgement and escalation timers the facility sets.

    Doors follow the life safety plan

    The software sends only the door and elevator actions your life safety engineer and the authority having jurisdiction approved. Fire alarm release stays in the door hardware and always wins.

    Capabilities

    What do we build for wander management and infant security?

    Modules we build on top of your tag and door vendor's interfaces. Choosing the location technology itself is covered on our RFID in hospitals page.

    Tag enrollment service

    ADT-driven assignment, transfer and release of tags, plus manual enrollment with a recorded reason.

    Alarm router

    Rules by unit, event type and staff assignment, delivered to phones, badges, nurse call or pagers.

    Escalation and acknowledgement

    Timers per event type, acknowledgement by a named person and handoff to the next level.

    Escort bypass

    Badge or PIN authorizes one passage for one resident, and every bypass is logged.

    Door and elevator integration

    Commands to the door controller or access control system through the vendor's supported interface.

    Alarm test log

    Scheduled door and tag tests, expected and actual results, failures and the fix for each.

    Incident review

    A timeline for each alarm from tag event to resolution, ready for the safety committee.

    Device health monitoring

    Tag batteries, check-in gaps and reader status, with alerts to biomedical engineering or IT.

    Engineering Stack

    Which interfaces and standards does wander software use?

    The feeds and systems a wander management build connects, chosen with your clinical, security and facilities teams.

    Clinical feeds

    HL7 v2 ADT admit, transfer and discharge eventsFHIR Encounter where the EHR offers itBirth registration events

    Alerting

    Nurse call integrationSecure messaging appsStaff badges and pagers

    Hardware interfaces

    Tag and reader vendor APIsDoor controllers and access controlElevator controls through the building system

    Platform

    On-premises or private cloudHigh availability for the alarm pathAudit loggingRole-based access
    Alarm path

    What should happen for each wander or infant security event?

    We agree this table with nursing, security and facilities before writing alarm rules. Escalation timers are the facility's choice; door actions are limited to what the life safety plan allows.

    Wander and infant security events compared by who is alerted, escalation, allowed door action and the record kept
    EventWho is alerted firstEscalation if not acknowledgedDoor action allowedRecord kept
    Tag near a monitored exitStaff assigned to the resident's unitCharge nurse, then the whole unitLock or hold only where the life safety plan permits; released by the fire alarmTime, door, tag, responder and outcome
    Door opened with a tag presentUnit staff and the nearest stationSupervisor and securityAlarm continues until staff reset it at the doorWho reset it and after what check
    Door held open past the set timeUnit staffFacilitiesNone beyond the local alarmDoor and duration
    Band cut, tag removed or tag looseMaternity charge nurse and securityThe hospital's own code procedureUnit exits and elevators move to the state the plan allowsTamper time, last known location and staff actions
    Tag stops checking inUnit staffBiomedical engineering or ITNoneLast seen time and replacement tag
    Newborn registered with no tag enrolledNursery charge nurseUnit managerNoneTime from birth registration to enrollment
    Approved escort through an exitNo alarmNot neededBypass for one passageStaff badge, resident and time
    Measured Impact

    What should a safety team see each week?

    Views we build for nursing leaders, security and the safety committee.

    Open
    Unacknowledged alarms

    Alarms that passed their escalation timer without a response.

    Untagged
    Unprotected patients

    Admissions or births at risk with no tag enrolled yet.

    Tested
    Doors tested on schedule

    Tests done, missed and failed, by door and unit.

    Offline
    Devices not reporting

    Tags and readers that stopped checking in.

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    A HIPAA-ready maternal health platform enabling remote patient monitoring, care coordination, and personalized engagement from pre-pregnancy through postpartum.

    Case Study
    My Lauren Maternal Health Platform | Built by Agnotic
    LERA Health: Women's Health App Platform

    LERA Health: Women's Health App Platform

    A women’s health product experience focused on guided care journeys, education, and compliance-aware workflows to support long-term engagement.

    Case Study
    Use Cases

    Where do wander management projects usually start?

    First releases we scope, each small enough to prove on one unit.

    01

    Digital alarm test log

    Paper test sheets replaced with scheduled tests, results and fixes by door.

    02

    ADT-driven enrollment

    Admissions and births create tag assignments in an existing tag system.

    03

    Alarm routing to staff phones

    Alerts sent to assigned staff with escalation, instead of one panel.

    04

    Infant security for a maternity unit

    Newborn enrollment, tamper alarms and an authorized discharge release.

    05

    Wander management system for startups

    The software layer for a tag hardware company: enrollment, routing, test logs and reports.

    06

    Multi-site reporting

    One alarm and test history across a senior living operator's communities.

    Integrations

    Which systems does wander management software connect to?

    The systems around the alarm path. We integrate through each vendor's supported interface.

    Enrollment events

    EHR ADT feed

    Alert delivery

    Nurse call

    Staff phones

    Secure messaging

    Door commands

    Access control system

    Monitored, never overridden

    Fire alarm panel

    Unit lockout

    Elevator controls

    Location events

    Tag and reader platform

    Event bookmarks

    Video management
    What we check

    What should alarm test and incident records hold?

    We build these fields into the test log and incident review, so a safety committee or surveyor can see what was tested, what failed and what was fixed.

    Each test

    • Door and tag tested
    • Expected and actual result
    • Who tested and when
    • Fix and retest for any failure

    Each alarm

    • Event time and type
    • Who was alerted and who acknowledged
    • Door action taken
    • Resolution and note

    Each tag

    • Assigned resident or newborn
    • Battery and last check-in
    • Release on discharge or transfer

    For review meetings

    • Report by door, unit and month
    • Failed tests with fix dates
    • Open incidents and their reviews

    Compliance-First Development Services Backed by Global Standards

    We build secure, scalable products designed for privacy, interoperability, and regulatory readiness from day one across every sector we serve.

    HIPAA logo

    Health Insurance Portability and Accountability Act

    Protect PHI with privacy-first architecture, encrypted storage and transmission, and strict access controls.

    HL7 logo

    Health Level Seven International

    Supporting enterprise-grade interoperability for clinical messaging and record workflows.

    Our Edge

    Why Global Leaders Choose Us

    We combine deep technical expertise with industry-specific knowledge to deliver solutions that aren't just functional, but transformational.

    Enterprise-Grade Security

    We implement rigorous security protocols and compliance standards (HIPAA, GDPR, SOC2) across all industrial solutions to protect sensitive data.

    High-Performance Scaling

    Our architectures are built to handle massive data loads and user bases, keeping performance steady whether you're serving ten or ten million.

    Accelerated Time-to-Market

    Using our suite of internal tools and proven frameworks, we cut setup work so your first release reaches users sooner.

    Embedded AI Integration

    Beyond simple wrappers, we build deep-learning integrations and predictive analytics directly into the core of your industry-specific workflows.

    Engagement Model

    How does a wander management engagement run?

    We start with one unit and the hardware already on the walls. Timing depends on the vendor interfaces, and we agree a fixed first release on the scoping call.

    01

    Scoping call

    Units, tag and door hardware, alert devices and the life safety plan.

    02

    Interface review

    Vendor APIs, door controllers and the ADT feed tested with your teams.

    03

    Alarm path workshop

    The event table agreed with nursing, security and facilities.

    04

    First unit live

    Enrollment, routing and the test log working end to end on one unit.

    05

    Add units and sites

    More units, then more sites, on the same rules engine.

    06

    Support

    Rule changes and vendor updates under agreed change control.

    Facts and sources

    Which rules shape wander and infant security software?

    Short facts we design around, each linked to its primary source.

    • A nursing facility must ensure that the resident environment remains as free of accident hazards as possible and that each resident receives adequate supervision and assistance devices to prevent accidents.

      Source: 42 CFR 483.25(d) (eCFR)
    • A long-term care facility must meet the applicable provisions of the Life Safety Code, NFPA 101, and its Tentative Interim Amendments TIA 12-1 to TIA 12-4.

      Source: 42 CFR 483.90(a)(1)(i) (eCFR)
    • A hospital must meet the applicable provisions of the Life Safety Code, and the regulation incorporates NFPA 101, Life Safety Code, 2012 edition, by reference.

      Source: 42 CFR 482.41(b) and (e) (eCFR)
    • The hospital patients' rights condition of participation gives every patient the right to receive care in a safe setting.

      Source: 42 CFR 482.13(c)(2) (eCFR)

    Voice of success

    We don't just build products; we forge lasting partnerships. See how we've helped industry leaders transform their vision into technical reality.

    Benchmark

    “I can clearly see how Agnotic has a unique way of handling end-to-end development. They are always active on quick chat and provide support quickly.”

    Aaron Phelan

    Aaron Phelan

    Founder, Benchmark

    Latimer

    “Agnotic combines deep technical expertise with strong domain knowledge. They understand the business context, anticipate challenges, and make collaboration smooth and effective.”

    John Pasmore

    John Pasmore

    Founder, Latimer

    My Lauren

    “Agnotic is the best technical team we evaluated. Their engineering excellence made our work dramatically easier and allowed us to stay focused on what matters most for maternal care outcomes. They took full ownership of the technical execution, and we are always happy to continue working together.”

    Kim Smith

    Kim Smith

    Founder, My Lauren

    Related pages

    Related tracking, messaging and senior care software

    This page covers the alarm software. These pages cover the systems around it.

    Frequently Asked Questions

    No. Agnotic Technologies is a software development services company. We build the software layer on the tag, reader and door hardware you choose, through each vendor's supported interface.