Desktop monitor on an office desk showing an analytics dashboard with tables of indicators, ratio gauges and trend charts
    Healthcare / CRO Analytics

    Risk-based monitoring analytics for CROs

    A contract research organization runs many studies for many sponsors, and every sponsor wants the same thing: early warning when a site starts to drift. Agnotic Technologies builds the analytics behind risk-based and central monitoring, from the cross-study data model to the sponsor view, with thresholds your study teams own.

    KRIs
    Calculated per site, per study and per sponsor
    QTLs
    Trial-level limits with a recorded evaluation
    Tenants
    Each sponsor sees only its own studies

    Trusted by global innovators

    Benchmark
    Chibasco
    Fundency
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    Lauren
    Lera
    One Minute
    Pento Pix
    TAP
    Xtrium
    Healthevolve
    Benchmark
    Chibasco
    Fundency
    Lantimer
    Lauren
    Lera
    One Minute
    Pento Pix
    TAP
    Xtrium
    Healthevolve
    Benchmark
    Chibasco
    Fundency
    Lantimer
    Lauren
    Lera
    One Minute
    Pento Pix
    TAP
    Xtrium
    Healthevolve
    Benchmark
    Chibasco
    Fundency
    Lantimer
    Lauren
    Lera
    One Minute
    Pento Pix
    TAP
    Xtrium
    Healthevolve
    Industry Overview

    What is CRO analytics for risk-based monitoring?

    CRO analytics for risk-based monitoring is software that pulls data from CTMS, EDC, IRT and eTMF into one model, calculates key risk indicators for every site, tracks quality tolerance limits for each trial and shows every sponsor only its own studies. Agnotic Technologies builds this layer for contract research organizations, while the thresholds stay with the study team.

    Who reads it

    Who uses each view of the analytics?

    One data model, four audiences. Each view answers a different question, and each one is limited to the studies that person is allowed to see.

    Central monitors

    Watch signals across all sites in a study and decide which ones need a closer look.

    • Sites ranked against their peers
    • Open signals with their age
    • One click from a signal to the data behind it

    CRAs and clinical operations leads

    Turn signals into targeted visits, calls and retraining.

    • Visit list driven by risk, not only the calendar
    • Site history before each contact
    • Actions logged against the signal

    Sponsor oversight teams

    See the status of their own studies without asking for an export.

    • QTL status and evaluations
    • Important quality issues and actions
    • No view of other sponsors' data

    CRO portfolio leadership

    Compare operations across studies that use the same indicator library.

    • Enrolment pace against plan
    • Query backlog by study
    • Monitoring workload by region
    Industry Challenges

    Why do central monitoring programs miss site problems?

    Most misses come from the data around the indicator, not from the indicator itself.

    • Stale inputs: indicators run on data entered weeks after the visit, so the signal appears after the damage is done.

    • Different definitions per study: one team counts query age from opening, another from the last response, so the portfolio view cannot be compared.

    • Thresholds in spreadsheets: nobody can show which limit applied on the day a site was reviewed.

    • Sites compared only with themselves: a site that has always under-reported adverse events looks stable.

    • Signals without a record: a breach is discussed in a meeting, but the evaluation and the action are not written down anywhere the sponsor can see.

    • Sponsor data in one pool: studies for different sponsors share tables, and every new report risks showing one sponsor another's data.

    Our Approach

    How should a CRO approach the build?

    Three choices made early keep the analytics comparable, explainable and safe to share.

    Define each indicator once

    A shared indicator library holds the formula and source fields. Each study sets its own parameters and thresholds in the risk assessment, so portfolio views stay comparable.

    Compare sites with their peers

    Central monitoring looks for sites that differ from the rest of the study, not just sites that cross a fixed line. A person reviews every flagged site before anything happens.

    Record every evaluation

    Each signal moves from raised to reviewed to actioned to closed, with names and dates. That record is what the sponsor, and an inspector, will ask for.

    Capabilities

    What do we build into CRO monitoring analytics?

    Modules we build or integrate, sized to your portfolio and the systems you already run.

    KRI library and calculator

    Indicator formulas defined once, with study parameters and thresholds versioned by effective date.

    QTL tracker

    Trial-level limits from the risk assessment, current values and the evaluation recorded for every breach.

    Central statistical monitoring views

    Site distributions for adverse event rates, entry lag and query rates, with outlier sites highlighted for review.

    Signal and action log

    Every signal with its owner, evaluation, action and closure, linked to the data that raised it.

    Targeted monitoring planner

    Visit and call lists built from open signals, so CRAs go where the risk is.

    Sponsor portal

    Dashboards and issue logs per sponsor tenant, with access limited to that sponsor's studies.

    Portfolio operations dashboard

    Enrolment, query backlog and monitoring workload across studies on the shared library.

    Data lineage

    Every number traced back to the source system, extract and mapping version it came from.

    How It Works

    How does study data become a monitoring signal?

    The path we build for each study. Every step keeps the sponsor and study identifiers, so separation holds from source to screen.

    Extract from study systems

    Sites and visits from CTMS, data and queries from EDC, randomization and dispensing from IRT, document status from eTMF.

    1

    Map to one cross-study model

    Study, site, participant, visit, query, adverse event and deviation, with study-specific mappings kept under version control.

    2

    Calculate indicators

    On the schedule agreed with the study team, using the parameters in force on that date.

    3

    Compare with thresholds and peers

    Fixed limits and peer comparisons both run, and each result keeps the rule that produced it.

    4

    Route signals to a person

    The central monitor reviews each signal and decides whether it needs action.

    5

    Record the evaluation

    Decision, action, owner and due date are saved against the signal.

    6

    Publish to the sponsor

    The sponsor's tenant shows its studies, QTL status and open issues.

    7
    Engineering Stack

    Systems and standards behind CRO analytics

    Chosen to fit the study systems you already license and the sponsors you report to.

    Study systems

    CTMSEDCIRT or RTSMeTMFSafety database

    Data exchange

    CDISC ODM exports from EDCVendor APIs and scheduled extractsSecure file transfer to sponsors

    Analytics

    SQL data warehouseR or Python for statistical monitoringBI dashboards per audience

    Security

    Tenant separation per sponsorRole-based accessAudit trail on every changeEncryption in transit and at rest
    KRI reference

    Which key risk indicators should a CRO track?

    Each indicator, the system it comes from, what it can point to and what a breach should start. Thresholds come from the study team's risk assessment; we build the calculation and the routing, not the numbers.

    Key risk indicators for CRO central monitoring, their source system, what they can indicate and the action a breach starts
    IndicatorSource systemWhat it can point toWhat a breach starts
    Screen failure rate per siteCTMS or EDC screening logEligibility criteria misread, or recruitment from the wrong populationCentral monitor review, then eligibility retraining for the site
    Data entry lag (visit date to eCRF entry)EDC audit trail and CTMS visit datesSite staffing gaps, data entered from memoryCall with the site coordinator, then a targeted visit if it persists
    Open query ageEDC query recordsUnresolved data issues that will block database lockEscalation to the CRA and the data management lead
    Adverse event rate against peer sitesEDC adverse event formsPossible under-reporting of adverse eventsMedical monitor review and targeted source data review
    Protocol deviations per participantCTMS or deviation logProcedures not followed as writtenRoot cause review, and escalation to the sponsor when a QTL is affected
    Dispensing mismatchesIRTKit given to the wrong participant or armImmediate review with the unblinded team
    Essential document gapseTMFMissing or expired site documentsCRA follow-up before the next visit
    Measured Impact

    How should a CRO judge its monitoring analytics?

    Measures about the analytics itself, reviewed with your clinical operations leads.

    Freshness
    Data age

    Time from a source update to the refreshed indicator.

    Closure
    Signals closed

    Signals with a recorded evaluation and action, by study.

    Coverage
    Shared library

    Studies and sites using the common indicator definitions.

    Targeting
    Risk-driven visits

    Monitoring visits triggered by signals against calendar visits.

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    LERA Health: Women's Health App Platform

    A women’s health product experience focused on guided care journeys, education, and compliance-aware workflows to support long-term engagement.

    Case Study
    Use Cases

    Which CROs build monitoring analytics with us?

    Teams that have outgrown spreadsheets and vendor exports.

    01

    Mid-size full-service CROs

    One indicator library across a growing portfolio of studies.

    02

    Functional service providers

    Central monitoring offered as a service line to several sponsors.

    03

    Therapeutic specialist CROs

    Indicators tuned to oncology, rare disease or device studies.

    04

    Central monitoring teams

    Peer comparison and signal logs instead of manual listings.

    05

    CROs adding a sponsor portal

    Sponsor dashboards without emailing exports every week.

    06

    Biostatistics groups

    Statistical monitoring code moved from one-off scripts into a governed pipeline.

    Integrations

    Which systems does the analytics layer connect to?

    The systems CRO monitoring analytics reads from and reports to.

    Sites, visits and deviations

    CTMS

    Clinical data and queries

    EDC

    Randomization and dispensing

    IRT or RTSM

    Essential documents

    eTMF

    Adverse event reconciliation

    Safety database

    Reporting and transfers

    Sponsor data platforms

    Compliance-First Development Services Backed by Global Standards

    We build secure, scalable products designed for privacy, interoperability, and regulatory readiness from day one across every sector we serve.

    HIPAA logo

    Health Insurance Portability and Accountability Act

    Protect PHI with privacy-first architecture, encrypted storage and transmission, and strict access controls.

    GDPR logo

    General Data Protection Regulation

    Implement lawful consent flows, data minimization, and secure processing for global data privacy.

    Our Edge

    Why Global Leaders Choose Us

    We combine deep technical expertise with industry-specific knowledge to deliver solutions that aren't just functional, but transformational.

    Enterprise-Grade Security

    We implement rigorous security protocols and compliance standards (HIPAA, GDPR, SOC2) across all industrial solutions to protect sensitive data.

    High-Performance Scaling

    Our architectures are built to handle massive data loads and user bases, keeping performance steady whether you're serving ten or ten million.

    Accelerated Time-to-Market

    Using our suite of internal tools and proven frameworks, we cut setup work so your first release reaches users sooner.

    Embedded AI Integration

    Beyond simple wrappers, we build deep-learning integrations and predictive analytics directly into the core of your industry-specific workflows.

    Engagement Model

    How does an analytics CRO engagement work?

    We start with one study and grow to the portfolio. Timing depends on scope; we agree a fixed first release on the scoping call.

    01

    Scoping call

    We review your study systems, sponsor reporting duties and the indicators you track today.

    02

    Indicator workshop

    Your clinical operations and biostatistics leads agree the shared library and how studies set thresholds.

    03

    One study end to end

    Extracts, the data model, indicators, signal routing and the sponsor view working for a single study.

    04

    Portfolio rollout

    More studies and sponsors onto the same model, with mappings versioned per study.

    05

    Support under change control

    New indicators and new study systems added through your change process.

    Facts and sources

    Which rules shape CRO monitoring analytics?

    Short facts we design the indicators, records and sponsor separation around, each linked to its primary source.

    • ICH E6(R3), adopted on 6 January 2025, says the sponsor should set pre-specified acceptable ranges, such as quality tolerance limits at the trial level, and evaluate any deviation beyond them for a possible systemic issue.

      Source: ICH E6(R3) Good Clinical Practice, section 3.10.1.3
    • ICH E6(R3) describes centralised monitoring as a timely evaluation of accumulated data by qualified people, and says centralised data analytics can help identify systemic or site-specific issues, including protocol noncompliance and potentially unreliable data.

      Source: ICH E6(R3) Good Clinical Practice, section 3.11.4.2
    • A sponsor may transfer any or all of its IND obligations to a contract research organization, the transfer must be described in writing, and any obligation not covered by the written description is deemed not to have been transferred.

      Source: 21 CFR 312.52(a) (eCFR)
    • A contract research organization that assumes a sponsor obligation must comply with the regulations that apply to it and is subject to the same regulatory action as a sponsor for failing to comply.

      Source: 21 CFR 312.52(b) (eCFR)
    • FDA's final guidance A Risk-Based Approach to Monitoring of Clinical Investigations (April 2023) calls monitoring a quality control tool for determining whether investigation activities are carried out as planned, and covers the monitoring plan and how results are addressed and communicated.

      Source: FDA guidance, April 2023

    Voice of success

    We don't just build products; we forge lasting partnerships. See how we've helped industry leaders transform their vision into technical reality.

    Benchmark

    “I can clearly see how Agnotic has a unique way of handling end-to-end development. They are always active on quick chat and provide support quickly.”

    Aaron Phelan

    Aaron Phelan

    Founder, Benchmark

    Latimer

    “Agnotic combines deep technical expertise with strong domain knowledge. They understand the business context, anticipate challenges, and make collaboration smooth and effective.”

    John Pasmore

    John Pasmore

    Founder, Latimer

    My Lauren

    “Agnotic is the best technical team we evaluated. Their engineering excellence made our work dramatically easier and allowed us to stay focused on what matters most for maternal care outcomes. They took full ownership of the technical execution, and we are always happy to continue working together.”

    Kim Smith

    Kim Smith

    Founder, My Lauren

    Related services

    Related clinical trial software

    This page covers monitoring analytics across studies. These pages cover the study systems it reads from.

    Cross-Industry Reach

    The Same Engineering Patterns, Across Other Industries

    The technical patterns behind this platform translate naturally into adjacent verticals.

    Frequently Asked Questions

    A key risk indicator is a site-level or study-level measure, such as data entry lag, that points to where monitoring should look. A quality tolerance limit is a trial-level range set in advance for a factor critical to quality. Crossing it starts a documented evaluation and, if needed, reporting.